I popped over to Bristol to buy a kreiga rucksack on Sunday and the conversation went something like this:
Shop Assistant:.............. Doesn't even look up as I stand at the counter
Me: "Excuse me do you have any R25s?"
SA: "Nope" Still reading his magazine
Me: "Do you know when you'll be getting any more?"
SA: "Dunno mate...." At this point he finally makes eye contact and can see that I'm not happy about the level of customer service i'm recieving. "Uh...should get some in next week. We've been struggling to get deliveries due to the weather"
I then went to fowlers and was treated like a long lost son by 2 members of staff. Who'd have thought it. I guess Fowlers have started listening while HG are resting on their laurels.