Originally Posted by dan_geoghegan
This is a very difficult one.
In response to the calls to remove the initial post, I would urge caution, as there is a real danger of throwing out the proverbial baby with the bath water.
Personally speaking, when I write a negative review on a business/pub/restaurant/band etc I always choose my words very carefully for obvious reasons.
As I’ve had no dealings with the business highlighted on this thread it would be inappropriate for me to comment, but allow me to make some general points.
It sets a dangerous precedent to remove all negative reviews on a public forum, permitting only positive reviews on three counts.
Firstly, it’s very difficult for prospective customers to then make a balanced judgement on a particular business/service under review.
Secondly, the public Forum then becomes in effect a media outlet for free advertising to promote businesses/services.
Last, but not least, such censorship would have serious implications for a public forum which embraces free speech.
I am intelligent enough to make a balanced judgment based on all the information provided on this thread, and would not hesitate in booking my bike in for work with Keith should the need arise.