Originally Posted by Dabz
Just what I was thinking!
If it was someone that was known rather than someone that joined to slate them maybe it might hold a bit more standing!
Firstly he never got a quote in writing along with the parts over £60 call. No doubt he'd have signed the authorisation for work but never mentioned if he put the call for parts as that would just have a job.
Service shops don't have the time to trowel the internet for parts they'll use thier suppliers as normally arrives quicker/ reliable.
No mention of chasing completion when went 3 weeks over just something about broken promises but no further details given
I don't know either of the parties involved so not defending either just adding a bit of maybes etc [smiley=thumbsup.gif]
Personally I wouldn't have been happy with the delay, extra cost and not put together correctly but if that was me it wouldn't have been delayed as I would have chased them (with no attitude!) with that I'd have been informed of the bill all the time. If the panels aren't fitted properly on collection - don't take it get them to refit them.
I also hear of a lot of people complain about tyres being damged on changing of tyres. Ensure you check them before going, and wipe them down and take piccys - camera on phones are great things. When you book it in make sure they know the rims are undamaged no garage has ever refused to check them with me and note it. Then check them on collection at the garage. Very few rims do get damaged with care being taken but many people don't notice the damage until its fitted and blame the garage when its been there for ages
