Just had my renewal for my Vito and it was double last years premium. On closer inspection I saw I'd had a claim in Nov '11.

I contacted the insurer that supposedly made the claim and they said it was an error on their behalf that'd been rectified, no claim was processed and no money recieved.

I then spoke to autonet and asked why they said i'd made a claim for £3000 when nothing had actually happened and they said "£3000 is industry standard. £1500 for you and £1500 for them"

It turns out the claim was actually meant to be from me against the other driver too. So where they got all this from is beyond me. As yet bugger all has been sorted and I was assured I'd recieve a call at 5pm to sort it all out.

Guess what.......... >