Quote Originally Posted by BMWGraeme
[quote author=dan_geoghegan link=1313315556/18#18 date=1313425221]I'm guessing this is the stop tap for their mains supply. How can that be fitted in an un-satisfactory way?
If you do go down the 'take back what's mine' route don't get any form of law involved as it is completely illegal.
That's the trouble when dealing with office wallers. They've never done a proper days work, come home covered in crap then been told they're not getting paid.

Personally i'd try one more time to come to an amicable solution then walk away.

Someone should make a tv show about cowboy customers, there are plenty out there. >
He said, they said, it had not been completed as per the quote. That's not the same as saying it's un-satisfactory. We don't know what the quote was for or what the client claims has not been done. There's always two sides to a story.

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But if they don't have their copy of the quote, how can they make that statement?
Surely if something isn't done as expected that would come under the description of being un-satisfactory, as in 'I'm not satisfied that the work carried out, is what I asked you to do'
Sounds like they're chancing their arm a bit.