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Yeah, right!
If you are happy where you are it's always worth asking them what there best price is otherwise you are going elsewhere. Used to ring up Carole Nash each year and the minute you identified yourself the price went down! I suspect if you bother to ring to renew it sets an alarm off for them.
I'm with RH who have just been taken over by another mob so who knows what renewal will be next time round, sigh...
I thought there was talk of them all agreeing that new customers would not get better deals than existing renewals? Or hasn't that happened yet?
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