Having spent 40 - something years working in car and bike dealers, I've gained a bit of knowledge of how they work. During my time as General Manager of a Harley dealership, I put my head above the parapet with the Harley-Davidson Riders Club of Gt. Britain (who held official UK Harley dealers in low regard) and offered to try to answer questions they might have, or even bury misconceptions. For example, rejected warranty claims were a great source of angst!
If any of you guys have questions I might be able to answer, ask away!
