Avoid at all cost, could write a small book about their incompetence this week. OK until you need to discuss anything, then the problems start. Unable to continue any conversation due to the fact no operator has a direct number. Whenever you call back it's pot luck as to which call centre, operator, in whatever country you end up with. They take very poor notes on each occasion so you end up repeating everything. 10 phone calls later, numerous failed promised return calls and still no resolution, told them to cancel policy for full refund as it was in the first 14 days and they didn't give a monkeys.
Any recommendations, or is insurance just a ****e industry we all have to live with because it's a legal requirement???
