I had been with mce for a few years but when I called to check renewal cost it took about 20 minutes confirming all the details they already had (nothing had changed) before they gave me a price much higher than last year, and when I said I would call back to confirm I was told they couldn't keep any of this info on their system and if I didn't renew then and there I would have to answer all the same questions again when I call back. Now with bennetts.