Brought a 2011 Multistrada 15k. Can't say there bike prep was up to much. Sat nav broken, low water level, warning light on dashboard (key fob), no PIN number for keyless ignition, faulty side stand switch (cuts out at speed) no mileage in any service stamp from them etc. But ... They collected the bike, apologised agreed to rectify all faults and delivered a loan bike. Said It would take over a week for parts so pretty impressed with after service So far.