Quote Originally Posted by Aidbox View Post
That's interesting, I had a friend who did an ERS and didn't get on to great with his instructor, and didn't complete it.

I know the people I did my direct access with do advanced training but I think there course is slightly more expensive. That said they were all really nice people and that makes a big difference.
I think both IAM and RoSPA will happily transfer you to another observer/tutor if you arent getting on with them.