The fact is they operate a very low margin on what they sell so don't expect the 'full customer service' although they will tell you honestly about a bike anyone is thinking of buying......mate had a great FZR from there ... and I wouldn't have any issues getting a bike from there and ,in fact, I have seen some nice examples at very reasonable prices in there and others not quite so good but really cheap to clear.
It is called 'Budget Bikes' which they are and they have been in business for several years now but if you are worried and feeling flush buy from a main dealer...... even brand new machines can, and do, develop faults even at the dealers cos 'it happens'