Servicing your own bike and warranties

[Snowy]

I think you've had pretty much the same answers here. But to be clear, it is illegal for a manufacturer to refuse a warranty claim on the basis that the service has not been done by a manufacturers own dealer franchise. That loophole was closed a few years ago. What they can do is refuse a warranty claim if non-recommended spares/parts have been fitted or the correct service intervals/procedures have not been followed.

Having said that, if you have had it dealer serviced its usually a faster and easier track to getting warranty items replaced simply because there's an extra check to be made for approving the claim if the work was done elsewhere. Also, the dealer you may want to use to do the work may refuse if you have not bought the bike from them in the first place. Its the dealer that sold you the bike that you have the sales contract with.

I service my own bikes because I really enjoy doing it and know what's actually been done rather than what the stamp says has been done. As an aside I have saved a fortune on BMW service prices. I agree with Scotty that you need to be careful what you take on as a start and also you should buy a few decent tools where necessary plus the manufacturers service manual. Do some research first and ask questions from others who have done it before.

[QB1]

....... But to be clear, it is illegal for a manufacturer to refuse a warranty claim on the basis that the service has not been done by a manufacturers own dealer franchise. That loophole was closed a few years ago. .......

I was reading the latest Ride magazine last night and remembered this thread - they have a small article on it this month.

Apparently the Motor Vehicle Block Exemption Regulation refers to passenger cars and doesnt include motorcycles, so if you do want to rely on a manufacturers warranty with a bike it must be dealer serviced.

[Snowy]

I was reading the latest Ride magazine last night and remembered this thread - they have a small article on it this month.

Apparently the Motor Vehicle Block Exemption Regulation refers to passenger cars and doesnt include motorcycles, so if you do want to rely on a manufacturers warranty with a bike it must be dealer serviced.

My understanding which is based on discussions on another forum with people who's day jobs are within the motor trade sector (cars and bikes) plus some reading of the relevant EU articles, would be the opposite in that the EU Block Exemption Directive covers "Motor Vehicles" as a generic term. One of the contributors on this forum is a BMW main dealer and confirmed that their understanding is also along the lines that bikes are included. My personal experience is that I have had warranty work performed on my own bike even though I do my own servicing and repair work which I back up with full service records and receipts. However, I don't profess to be an expert in the matter and since I have no interest personally in dealer servicing then I'm not going to pursue or argue the point. There are other types of warranties, the type sold by insurance companies after a manufacturers warranty has expired which can (and usually do) stipulate dealer servicing.

[QB1]

My understanding which is based on discussions on another forum with people who's day jobs are within the motor trade sector (cars and bikes) plus some reading of the relevant EU articles, would be the opposite in that the EU Block Exemption Directive covers "Motor Vehicles" as a generic term. One of the contributors on this forum is a BMW main dealer and confirmed that their understanding is also along the lines that bikes are included. My personal experience is that I have had warranty work performed on my own bike even though I do my own servicing and repair work which I back up with full service records and receipts. However, I don't profess to be an expert in the matter and since I have no interest personally in dealer servicing then I'm not going to pursue or argue the point. There are other types of warranties, the type sold by insurance companies after a manufacturers warranty has expired which can (and usually do) stipulate dealer servicing.

Hi Snowy

I just read the article and thought I'd mention it, but like you am no expert.

Sadly it's not relevant to me with an old bike