After reading your replies Chantelle has the right idea

Thanks OnFire, all is working well, with the 8 meg, I get a connection speed of between 4.1 and 5.2 megs. that is with my old modem which was suppose to be up to 2 meg max.

The thing that really Pi***d me off was one guy saying you don't need a new router, my old one would be fine, the next guy saying I do and sent me one, 2 days later the first guy sent me a differnt one :-/
Then I was told up to 10 days line testing before the new 8 meg is activated, this however was not true as I was then told the 10 day line tests start from the day it is activated > that was why I could not stay connected for more that 20 seconds. Everyone told a different story, so now it's working ....leave well alone