Just been to Sainsburys in Chippenham.
As I was walking past the deli a member of staff, walking straight towards me, barged into me. That was bad enough. He then compounded the problem by shouting over his shoulder "sorry Mate"
When I'm a customer I expect to be treated as such. I don't expect to be called Sir or get the red carpet treatment but I do expect a certain level of respect.
I'm tired of being called mate, pal, buddy, cheif or boss. Unfortunately it seems to be on the increase. I wouldn't dream of speaking to my customers like that and I find it incredibly unprofessional.
It seems like customer service is on the decline. Anyone else think this or am I just turning into a miserable sod?
