I would like to give GW a big thumbs up, always go there first for my riding gear, get some good priced gear and when i purchased a shark helmet from the bike show only to find the chin vent was broken i took it to the outlet as they had them on sale and asked the staff if they could order me a spare part and they looked at it asked me to leave it as they would get the shark rep to take a look.They took my number and within a week called me to say it was all done and i could pick it up, no charge repaired for free, so all i can say is that they were really helpfull considering there was no sale involved so a big thumbs up from me [smiley=thumbsup.gif] [smiley=thumbsup.gif]. Hope fully i may be in he market for a new bike on day