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  1. never again! Word of warning 
    #1
    Active Member
    Join Date
    Jul 2011
    Location
    Newcastle upon Tyne, United Kingdom
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    261
    Hi all,

    Just thought I might give you all who are embarking on the motorbike journey a word of warning (I do however realise it is your choise to go with whom you wish)...

    I went to the company in question to learn to ride (Direct Access)...which I spent £610 for a four day course as they said that is all that I will require. (didnt actually realise that it is actually 3.5 days in total)...

    Anyway, I have to say I have never in my life been talked to like he did! Telling me that “I might as well have shoved my left f**king hand up my f**king arse” all because I didnt do smooth gear changing (bearing in mind I had never ridden a bike before, I dont drive and I had only been on the bike for aprox 5 hours)...

    He was more concerned about his bike and money than anything else...

    I thought that the first day was doing the CBT?? Well I started my first day quite well, it took me about an hour to pick up how to get the bike moving (going round in circles). He put me down saying that I was slow...this day was one of the hottest on record for the time of that month...27 degrease outside! I was wearing my leathers while he stood leaning on the fence texting. I started at 09:00 and he didnt give me a break till we finished at 15:00! Yes, thats right I nearly collapsed I was so ill and thought I wouldnt make it home at one point!. I asked for a break which I got off the bike undid my jacket just so he could tell me how slow I was going (progress wise)...

    The second day was swindon! I tell you I was so scared I had not really been on the road so, needless to say I was bricking it! Then he drops a bombshell when I was doing 60! to countersteer! So, I did and I nearly dropped a bomb myself! We got to Swindon and thats when he let rip at me swearing etc...I felt like I was so small...I nearly dropped the bike it was being balanced on my knee and my other leg was stuck. Any normal perosn would have helped me as the bike was being suspended in mid air with my legs (if I dropped it I would have had to pay for repair). He stood their and watched me for about 5 minutes! I just couldnt get it up right as the bike was twisted and so was my legs...I eventually got their but he just didnt help! Needless to say I am actually scared of him...

    On Tuesday he even admitted that I wouldnt pass my test but didnt cancel them, I had my moduel one and two the same day so, if I failed my mod 1 I would have lost the money for mod 2...also he informed me that he thinks I wouldnt pass my DAS so said to do the ristricted one for two years...(I though because he decided this that I would have been given some money back but no it didnt happen).

    I informed him (after a lot of thought as I was so scared and we knew I wouldnt pass as I wasnt confident enough (no wonder why)). He then informed me to fake an illness to try to get my test fees back! He said to get an emergency appointment with my doctor to get signed off sick then I can get my money back! Can you believe that he wanted to get me to commit fraud!

    He then informed me of a Russian woman who was do her CBT but according to him she was not picking it up so, he asked her she will need another day (which would mean she would need to pay) she turned to him and said that you are only doing that for more money. He then informed me that he told her to go away and escourted her from his premises...

    Obviously I was not going to inform him that I want money back because of the aggressiveness...I can honestly say being swore at and doing dangerous manovers is disgusting when I am new! surley the countersteering should be done at slow speeds to start with then build up...he knew I was Dyslexic and I told him to explain things but didnt...

    I have lost money but I just want to be safe with another company!

    Also he told me to ride the clutch (as in doing 30!) I had to ask him the 2nd day if this was right where he then changed his mind!

    Has anyone had any bad experiences like this?

    Like I said I do, understand some might have had good experiences with this company but mine has been the worst, I am still upset and scared to even see him again...

    Word of warning to new riders please look around get information about the company before giving the go ahead! Also he told me that he found a buyer for my bike! what a nerve! I am not selling my new kawasaki ninja 250r (its only did 3 miles)!

    I cant wait to eventually ride even if I am scared I am sure with the right instructor I will be fine!

    Sorry for the negative post...and rant!

    I cannot wait to meet with you all....

    Maz
     
     

  2. Re: MOTOVATION never again! Word of warning 
    #2
    The Boss Dabz's Avatar
    Join Date
    Jan 2006
    Location
    Trowbridge, Wiltshire, United Kingdom
    Posts
    10,457
    Sounds like an awful experience! I recommend you get in touh with Able Training - mark and his guys are friends of the forums and are simply brilliant!
    http://twitter.com/WiltshireBikers
    http://www.facebook.com/WiltshireBikers
     
     

  3. Re: MOTOVATION never again! Word of warning 
    #3
    Administrator BB's Avatar
    Join Date
    Mar 2006
    Location
    West Wilts
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    10,346
    No experience of this company so can't comment.

    Mark Able is the training company many of WB have used and recommend.

    BB
    We could learn a lot from crayons; some are sharp, some are pretty, some are dull, while others bright, some have weird names, but they all have learned to live together in the same box.”
     
     

  4. Re: MOTOVATION never again! Word of warning 
    #4
    Platinum Member
    Join Date
    Mar 2011
    Posts
    1,091
    Sounds appaling, I had a similar experience when I did my CBT, can't remember the company I used it was back in london but the instructor or was rude and unhelpful
    I would whole heartedly recommend able training did my a2 licence recently, passed both mod 1 and mod 2 first time and they were brilliant. If you struggle with somthing they'll do everything they can to help you!
    Good luck and I hope you pass your test soon
     
     

  5. Re: MOTOVATION never again! Word of warning 
    #5
    Active Member
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    Jul 2011
    Location
    Newcastle upon Tyne, United Kingdom
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    Thanks! I need to jump back onto the bike and I have date thats all booked and ready to re learn!

    Cant wait I hate looking at my bike thinking its not being ridden! Then I shall be going to meetings on Wednesday! To meet u all
     
     

  6. Re: MOTOVATION never again! Word of warning 
    #6
    Active Member
    Join Date
    Jul 2011
    Posts
    260
    Plenty of them sort of people about ,hope you chinned the muppet,you dont pay £600 + TO BE INSULTED because thay fail to teach you correctly.Think i would put your experiance in a letter to the head office and report the muppet/s and demad compensation.
     
     

  7. Re: MOTOVATION never again! Word of warning 
    #7
    Platinum Member
    Join Date
    May 2010
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    1,164
    Sounds like the guy's a right cock. Having the right instructor makes the world of difference.
    www.shinybikesyndrome.co.uk - Protection through innovation
     
     

  8. Re: MOTOVATION never again! Word of warning 
    #8
    Diamond Member Beamer's Avatar
    Join Date
    Aug 2008
    Location
    Trowbridge, Wiltshire
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    3,377
    That it is one hell of a traumatic story.....its a wonder you're still riding.

    Well done on keeping going

    MARK ABLE and the guys from ABLE TRAINING are ace......I took 4 attempts at my Mod 1 and not once did they belittle me, make me feel stupid or rubbish.
    They kept on persevering with me, encouraging me and above all believing in me....and I finally passed.
    They are a fantastic bunch of guys who make riding a fun experience and I will always sing their praises 'cos they got me through.....and were as pleased as I was when I eventually got to take my L plates off.
    GOOD LUCK and before you go anywhere else give Mark a ring and have a chat....he'll get you through !!!!
     
     

  9. Re: MOTOVATION never again! Word of warning 
    #9
    Platinum Member
    Join Date
    Jun 2008
    Posts
    1,974
    Sorry to hear about your experience - I have known Ernie for many years (I passed with him a few moons ago tho) I know he can be aggressive in the way he speaks but no need to make you feel this way. Personally that wasn't my way of instructing nor is it Marks @ Able training - Mark will vouch I will vet a instruction company before I recommend them and Mark is highly recommended.

    Get booked with Mark and get the initial bad start behind you - you'll never look back!
     
     

  10. Re: MOTOVATION never again! Word of warning 
    #10
    Quote Originally Posted by Nooj
    Sounds like the guy's a right cock. Having the right instructor makes the world of difference.
    Absolutely! The instructor should build your confidence, not erode it. Try and put it out of your mind and start again. Good luck!
     
     

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