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Getting in at 05:00 - I can perfectly understand your reluctance for an argument!
If I had a pair of boots in your size - I'd lend them to you for the duration however, I'm a size 46.
- you could...

Hi Ash,
My plan of action would be (as others have said):
1. Ask to speak with the manager only.
2. Quote 'Sales of goods act 1974' (plus amendments in the Nineties)
Using the following phrase...