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Update on my post above. I spoke to my mate at work this morning.

Turns out the chap at the (Melksham) "we buy any car" looked at his Galaxy, started it to hear it run then offered half of the...

Chap I worked with had a Ford Galaxy Automatic and the reverse gear went.

We buy any car quoted a price and honoured even when he told the salesman about the problem.
He said it was not his...